FAQ – Capital Millers

FAQ's

When will my flour arrive? When will my flour arrive?

We stone mill your flour to order for maximum freshness. Order by Monday 5pm, and we’ll ship it on Wednesday. Delivery takes 1-3 days, depending on location.

Do you add folic acid or improvers to your flour? Do you add folic acid or improvers to your flour?

No - as an organic flour miller we are not required to add folic acid, and we don't add anything to our flour.

Is your flour organic? Is your flour organic?

Yes - all of our farmers are BioGro certified.

Is stoneground flour better that industrially milled flour? Is stoneground flour better that industrially milled flour?

For sure:) Here's why....

More Goodness – Keeps the germ and bran, meaning more fibre, vitamins, and minerals.

Better Flavour – Richer, more complex taste thanks to natural oils and nutrients staying intact.

Great Texture – Adds a hearty, rustic feel to baked goods.

Gentler Milling – Less heat means more nutrients and flavour are preserved.

Tradition – A sustainable, artisanal process that supports local farmers.

Eco-Friendly – Smaller mills, lower carbon footprint, and better for the planet.

How much protein is in your flour? How much protein is in your flour?

We don’t measure protein in our flour but we do know it makes real good bread. Capital Millers is owned by Shelly Bay Baker, one of Wellington’s leading sourdough bakeries. We know the flour has enough protein to make amazing sourdough and other baked treats. We estimate it’s between 10-12%.

What’s the difference between wholemeal, wholewheat and wholegrain? What’s the difference between wholemeal, wholewheat and wholegrain?

They are all the same thing - a way to describe the flour that is milled using 100% of the grain - so all of the bran, the germ and the white endosperm.

Where do you source your grains? Where do you source your grains?

All of our grains are certified organic and grown by farmers we know and trust right here in Aotearoa

How long does stoneground flour last? How long does stoneground flour last?

Stoneground flour has a shorter shelf life than conventionally milled flour due to the natural oils present in the germ, which can turn rancid over time. Proper storage is essential to keep it fresh. Here’s a general guideline:

At Room Temperature: Stoneground flour typically lasts about 1-3 months when kept in a cool, dry place in an airtight container.
Refrigerated: When stored in the fridge, stoneground flour can stay fresh for 4-6 months. Make sure it’s in an airtight container to protect it from moisture and odours.
Frozen: For the longest shelf life, you can freeze stoneground flour, extending its freshness up to a year. Place it in a sealed, airtight bag or container to prevent freezer burn.

For best results, use stoneground flour as soon as possible to enjoy its maximum flavour and nutritional benefits.

What is the best way to store my flour? What is the best way to store my flour?

1. Keep It Cool: Store stoneground flour in a cool, dry place. Ideal storage temperatures are between 10-15°C. High temperatures can cause the natural oils in the flour to spoil, leading to rancidity.

2. Use Airtight Containers: Transfer the flour to airtight containers to protect it from moisture, pests, and odours. Glass jars, plastic containers with tight lids, or heavy-duty freezer bags work well.

3. Refrigeration: For longer shelf life, store stoneground flour in the refrigerator. This helps preserve its natural oils and nutrients, preventing spoilage. Ensure the container is airtight to avoid absorbing fridge odours.

4. Freezing: For the longest storage time, freeze stoneground flour. Place the flour in an airtight container or freezer bag, removing as much air as possible. Flour can be stored in the freezer for up to six months without losing quality.

5. Labelling: Label containers with the date of storage to keep track of freshness. Use the oldest flour first to ensure a consistent rotation.

6. Inspect Regularly: Periodically check the flour for any signs of spoilage, such as off odours, discoloration, or insect activity. Discard any flour that shows these signs.

Do you ship anywhere in NZ? Do you ship anywhere in NZ?

Yes we do.

Do you offer wholesale rates for larger volumes? Do you offer wholesale rates for larger volumes?

We do ship larger volumes of flour to bakeries and retailers throughout the country. Check out our wholesale range.